SINGAPORE
Private Tours

What is included in my private tour?

All our private tours include a fun & professional guide, licensed by the Singapore Tourism Board. Depending on the type of tour you select, your private tour will include either Public Transportation expenses, or a Private Car, for movement between the various attractions. We will also provide bottled water to ensure you stay cool and hydrated.   While we have our signature curated itineraries for all travellers, each traveller is free to amend the programme of your tour that caters to your individual interests, preferences and budget. The best way to do this is to select the different themes you would like to cover during check out, and we'll take you to the best places for those themes! You can also indicate if there are any must-visit places for you. Feel free to change your plan even after the tour has started. Your guide will be able to cater for changes on the spot.  In addition, should you require any discounted attraction tickets for your remaining days in Singapore, do let us know and we will be happy to make the arrangements for you.  Please note that food and drink purchases, shopping, as well as other personal expenses are not included in your tour price. While credit card is accepted in most shops, we recommend you bring some cash, especially if you would like to try our local hawker food. 

Will the guide pick me up from the hotel?

Yes! All our private tours start when the guide picks you up at your preferred location. This could be your hotel, your disembarkation point, or anywhere else in Singapore. Give us the address and we will find you!  Please ensure you arrive at the meeting point on time, as there will not be any extension of tour duration if you are delayed.  

I have specific dietary / mobility requirements. Is that ok?

Yes! We take special care in paying close attention to our private tour customer's needs. Please let us know during your checkout, if there are any special considerations you would like us to take note of, and you can be sure we will do our best to accommodate it.  If you are still unsure, do drop us an email at info@monsterdaytours.com for us to clarify any doubts that you might have.  

What if it rains?

The tour will proceed, rain or shine. We would advise you to bring drinking water, a poncho or umbrella and put on comfortable footwear.  Singapore has an unpredictable tropical climate which can be hot, yet turn rainy the next moment. Best to be prepared! 

I have a group of more than 10 pax. What is the best option for me?

For more than 10 pax, we would recommend you select the Private Car Tour option, as it would save you travelling time, and allow your group to cover more sites. Plus, it is a more comfortable way to travel for such a large group! Our Private Car Tours can cater up to a maximum of 12 pax.  If you are a Corporate group, we recommend that you visit our MICE & Learning Journeys page for more suitable tour options!

How will I be able to contact you once in Singapore?

At least 48 hrs before your tour begins, we will send you a booking reminder to the email you have indicated. In this email, you will find the confirmed details of your tour (Date / Time / Pick up location / Itinerary), as well as the contact details (local phone number) of your allocated tour guide.   Alternatively, you can always contact us via WhatsApp (+65 8749 7346) or email us at info@monsterydaytours.com.  If you are unable to make calls, texts, WhatsApp, or emails from your mobile phone when in Singapore, just make sure you arrive at your pick-up location by the start time of your tour. We will definitely be there to meet you! 

What are the payment options?

We accept the following online payment methods: - Credit card (i.e. Visa, Master & AMEX) via our secure payment gateway   - Bank transfer  Cash payment is not accepted unless otherwise arranged under special circumstances.  For Corporate groups in Singapore, our travel agency is listed in GeBiz & eVendors and we accept payment via these channels. Our account name is registered under Woopa Travels Pte Ltd. Visit our  MICE & Learning Journeys page for more tour options! 

What if I need to cancel?

For booking made via our website, our cancellation policy is as follows:  - Cancellations made more than 23 hours before the start time of your tour will be eligible for a full refund.   - Cancellations made 23 hours or less before the start time of your tour will be charged at 100% due to paid costs incurred by the company.  - Guests who do not show up after 60 mins from the start time of the tour, and have not requested any postponement with us, will be considered as "no-show". There will be no refunds given for "no-shows".

NEW! - What safety measures are the company taking to ensure that tours can run safely during this COVID-19 period?

In light of the COVID-19 situation, tour operators and tourist guides must comply with the latest requirements for Safe Management Measures (“SMMs”) by the Singapore Government and Singapore Tourism Board. Therefore, to ensure safe re-opening of tours and support the Singapore Government efforts in providing a safe environment for both participants, staff and tour guides, so as to minimise the risk of a COVID-19 resurgence, Monster Day Tours require all participants to adhere to the set of regulations and guidelines:
Below are some key measures and guidelines to follow:

• Participants who are unwell will not be allowed to join the tour.

I am travelling alone. What is the best option for me?

For solo traveller, we would recommend you select the Private Walking Tour option, as it would save you costs and you get a chance to travel like a local in Singapore's well-connected public transporation system. If you don't mind joining others and making friends, we recommend that you visit our Free Wallking Tours page for more suitable tour options!