SINGAPORE
Mice & Educational Tours

How do I get in contact with your corporate team?

You can reach out to us via the enquiry form below, or email us at info@monsterydaytours.com. We will respond to your enquiry within 24 hours. 

Are you able to customise the programme based on our event?

Yes of course! We understand that all our corporate clients are different, and have specific requirements. Let us know what you need through the enquiry form below, and our team will respond to you within 24 hours. To help us understand you better, please include the following information:  - Name of Organisation  - Number of Pax  - Type of event  - Budget per pax 

Do you have experience with government delegates & VIPs?

Yes. We have conducted programmes for government delegates and VIPs from both local and abroad. Through our detailed planning, responsive communication and professional expertise, we are here to ensure that your delegates have a wonderful time, and you the organiser have peace of mind.   Our list of satisfied customers includes: Singapore Tourism Board, Singapore Armed Forces, Google, Facebook, DBS, Singapore Airlines, ExxonMobil, GIC Private Limited, and many more! 

Are you able to conduct business tours and site visits?

Yes! We have a bleisure (business + leisure) tour entity created specifically for business travellers. More than just sightseeing, we bring them to interact with innovative businesses and creative start-ups in Singapore.   Some of the activities include ‘behind-the-scenes’ guided tours, interactive workshops, networking sessions and more! Do check out our business innovation tour programs here: https://www.ubesg.com/ 

What are your cancellation terms?

Cancellation terms are subject to prior discussions with you before tour confirmation and payment. As a guide, our general cancellation policy is as follows: - Cancel at least 14 day(s) in advance of tour date: 100% refund - Cancel between 8 and 13 day(s) in advance of tour date: 50% refund. - Cancel within 7 day(s) of tour date: No refund will be provided Please note that any refund is also subject to deduction of expenses already incurred (e.g. transport reservation, admission tickets), and the final decision for the refunded amount by Woopa Travels Pte Ltd is final.

Do you accept payment via Gebiz?

Yes we do! For Corporate groups in Singapore, our travel agency is listed in GeBiz & eVendors and we accept payment via these channels. Our account name is registered under Woopa Travels Pte Ltd.

What happen if it rains?

We like to design our tours to proceed rain or shine. Part of our service is always to discuss a suitable wet-weather plan with you. While the walking routes may be affected at times, your guides will do their best to ensure all the sites are covered. On top of that, as Singapore’s weather is unpredictable, we generally advise all guests to bring drinking water, poncho or umbrella and put on comfortable footwear! We can also arrange for ponchos to be provided for all guests at a small charge.  

What is the largest group size you can accommodate?

We have managed tours of up to 450 pax, with 20 groups moving around simultaneously, and without getting into each other’s way. You can trust on our expertise to ensure your guests enjoy a fuss-free and comfortable tour. For each individual group, we can accommodate a maximum of 30 pax  to 1 Tour Guide. We would however recommend that groups are split into no more than 20 pax for the best tour experience.

Do you have team-bonding & team-building activities?

Tours are a great way for your team to interact, and get to know each other! We regularly include team-bonding activities in our tours for participants to get hands on, experiencing local culture while completing group activities together. If you want something more challenging, we are also able to organise Interactive team-building trails, that immerse the participants into a storyline, with missions to complete along the way. Combining world class attractions and great team spirit, it’s the perfect addition to complete your event here in Singapore!

NEW! - What safety measures are the company taking to ensure that tours can run safely during this COVID-19 period?

In light of the COVID-19 situation, tour operators and tourist guides must comply with the latest requirements for Safe Management Measures (“SMMs”) by the Singapore Government and Singapore Tourism Board. Therefore, to ensure safe re-opening of tours and support the Singapore Government efforts in providing a safe environment for both participants, staff and tour guides, so as to minimise the risk of a COVID-19 resurgence, Monster Day Tours require all participants to adhere to the set of regulations and guidelines:
Below are some key measures and guidelines to follow:

• Participants who are unwell will not be allowed to join the tour.